FAQ - Lily Florist 🌸

1. Where are you located?

We’re proudly based in the heart of Hong Kong! Visit us at NO.7 G/F Kwong Tin Shopping Centre 168 Pik Wan Road Lam Tin KL to explore our beautiful arrangements in person.

2. What flowers and arrangements do you offer?

At Lily Florist, we provide a wide variety of fresh flowers, including roses, lilies, orchids, tulips, and more. We specialize in custom bouquets, wedding arrangements, corporate flowers, and seasonal designs.

3. Do you offer same-day delivery?

Yes, we do! For same-day delivery, please place your order before 5 PM. We deliver across Hong Kong to ensure your flowers arrive fresh and beautiful.

4. Can I customize my bouquet?

Absolutely! We love bringing your ideas to life. Let us know your preferences, and we’ll craft a unique arrangement just for you.

5. How can I place an order?

You can order through our website, visit our store, or call us at +852-91577529. Our friendly team is here to assist you!

6. What payment methods do you accept?

We accept all major credit cards and debit cards.

7. Do you offer subscriptions or regular flower delivery?

Yes! Our flower subscription service ensures you enjoy fresh blooms regularly. Choose weekly, bi-weekly, or monthly plans tailored to your needs.

8. Can I send flowers internationally?

Currently, we focus on delivering within Hong Kong. Stay tuned as we expand our services!

9. What is your return or refund policy?

If there’s any issue with your order, please contact us within 24 hours of delivery. We’ll do our best to resolve the matter and ensure your satisfaction.